S.O.S - Helping You Organize Your World.
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Customer Service Management
Business Communication 
Operations Management
  Seminar Production    





Consulting Services    

We're here to support your needs. 

Your business is at the growing point and you are not sure about all of the necessary qualifications or the correct details required for a job-description to advertise for new hires to fulfill your business expansion needs so you put it off or the opposite happens, you hire on a whim or “recommendation from a friend,” and then it quickly doesn’t work out. 

We will research the duties and qualifications necessary for the post, bring in possible candidates for you to interview and support you in the interview process if necessary, and then provide the orientation training required for the specific job if necessary.
 

Some of your staff members are not performing and the office atmosphere is tense and disorganized.  We can supply the training performance measures and track your employees’ records and maintain your human resources documents.  All of this from the comfort of your office, we come to you because that is how we can see what’s working.

 

 

 

Space

Perhaps you own a clothing, stationery or computer store and you are an expert in style or understanding computer hardware and software so you buy your merchandise and find your location and put your stock on the shelves and have a sales clerk who is your “front person” and then you open your doors for business.  However, you are not well versed in sales, product placement and promotion, point of sale displays, floor-space design, layout, lighting, color, music.  We are experienced in these areas.


You may not understand the push and pull factors that encourage or discourage customers to purchase items and those that allow them to keep returning.  Your signage may be inappropriate and so your message not effectively communicated.  Do you understand your cost of goods as a percentage of your daily operations, and what's involved in keeping a store open with minimal traffic flow?  We make your space and your merchandise work for you using sales and marketing techniques that we modify according to your business’ unique features.

 















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